The Gratitude Flywheel: Why Appreciation Is a Business Strategy, Not a Sentiment
In a world built on metrics, dashboards, and predictive algorithms, we tend to overvalue what can be measured — and undervalue what can be felt. Yet every brand leader knows, whether consciously or not, that business is still built on something profoundly human: How people experience you. Gratitude is often treated as a soft virtue, […]
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